ICS03.220.30 CCSS92 21 辽宁省地方标准 DB21/T3915—2024 城市轨道交通运营管理技术规范 Technicalspecificationforoperationandmanagementofurbanrailtransit 2024-01-30发布 2024-03-01实施 辽宁省市场监督管理局  发布 DB21/T3915—2024 I目次 1范围................................................................................1 2规范性引用文件......................................................................1 3术语和定义..........................................................................1 4总体要求............................................................................2 5运营基础............................................................................3 5.1运营单位........................................................................3 5.2组织架构及岗位人员..............................................................3 5.3运营管理制度....................................................................5 5.4设施设备运营维护................................................................5 5.5客运服务标志...................................................................13 5.6运营信息统计分析...............................................................14 6行车组织...........................................................................14 6.1一般要求.......................................................................14 6.2行车指挥机构...................................................................15 6.3行车组织规则...................................................................15 6.4检修施工组织...................................................................17 7运营服务...........................................................................18 7.1一般要求.......................................................................18 7.2客运组织管理...................................................................19 7.3票务管理.......................................................................22 8安全保障...........................................................................22 8.1安全生产责任制.................................................................22 8.2安全管理机构和人员.............................................................22 8.3安全管理制度...................................................................23 8.4安全教育培训...................................................................23 8.5安全投入.......................................................................24 8.6风险分级管控和隐患排查治理双重预防机制.........................................24 8.7消防安全管理...................................................................26 8.8保护区管理.....................................................................28 8.9外单位作业管理.................................................................29 8.10内部保卫管理..................................................................29 8.11安检管理......................................................................29 9应急处置...........................................................................29 9.1应急预案.......................................................................29 9.2应急救援队伍...................................................................33 9.3应急设施、物资与装备...........................................................33 DB21/T3915—2024 II9.4应急培训.......................................................................34 9.5应急演练.......................................................................35 9.6应急监测预警...................................................................36 9.7应急信息报告发布...............................................................37 9.8应急处置.......................................................................38 9.9社会宣传教育...................................................................38 9.10分析评估......................................................................38