论文标题

我们如何打击在线错误信息?当前干预措施及其功效的系统概述

How can we combat online misinformation? A systematic overview of current interventions and their efficacy

论文作者

Johansson, Pica, Enock, Florence, Hale, Scott, Vidgen, Bertie, Bereskin, Cassidy, Margetts, Helen, Bright, Jonathan

论文摘要

错误信息的传播是一个紧迫的全球问题,它引起了研究人员,政策制定者,民间社会和工业的一系列回应。在过去的十年中,这些利益相关者制定了许多干预措施来解决错误信息,这些错误信息在诸如他们希望瞄准的误导性的哪些效果之间各不相同,在他们针对的误导性生命周期中的哪个阶段,以及他们实施了谁。这些干预措施在降低(和遏制)错误信息的敏感性方面的有效性上也有所不同。近年来,有关错误信息的大量学术研究已获得,这些工作跨越了多个学科和方法。全面绘制所有可用干预措施,评估其功效并了解与使用它们相关的挑战,机遇和权衡,这变得越来越困难。很少有论文系统地评估并比较了各种干预措施,这导致对公民和决策论述缺乏了解。考虑到这一点,我们开发了一个新的层次结构框架,以理解在线误解的干预措施。该框架包括三个关键要素:干预措施,使人们不太容易受到影响;遏制错误信息的传播和影响的干预措施;以及响应错误信息的干预措施。我们概述了如何认为不同的干预措施可起作用,对它们进行分类,并总结了其功效的可用证据;为研究人员,政策制定者和从业人员提供打击在线错误信息,既可以用来理解和评估不同的干预措施(可以扩展到我们在此处不描述的新干预措施),又可以扩展到我们不描述的新干预措施,又是对迄今为止提出的一系列干预措施的摘要。

The spread of misinformation is a pressing global problem that has elicited a range of responses from researchers, policymakers, civil society and industry. Over the past decade, these stakeholders have developed many interventions to tackle misinformation that vary across factors such as which effects of misinformation they hope to target, at what stage in the misinformation lifecycle they are aimed at, and who they are implemented by. These interventions also differ in how effective they are at reducing susceptibility to (and curbing the spread of) misinformation. In recent years, a vast amount of scholarly work on misinformation has become available, which extends across multiple disciplines and methodologies. It has become increasingly difficult to comprehensively map all of the available interventions, assess their efficacy, and understand the challenges, opportunities and tradeoffs associated with using them. Few papers have systematically assessed and compared the various interventions, which has led to a lack of understanding in civic and policymaking discourses. With this in mind, we develop a new hierarchical framework for understanding interventions against misinformation online. The framework comprises three key elements: Interventions that Prepare people to be less susceptible; Interventions that Curb the spread and effects of misinformation; and Interventions that Respond to misinformation. We outline how different interventions are thought to work, categorise them, and summarise the available evidence on their efficacy; offering researchers, policymakers and practitioners working to combat online misinformation both an analytical framework that they can use to understand and evaluate different interventions (and which could be extended to address new interventions that we do not describe here) and a summary of the range of interventions that have been proposed to date.

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