论文标题

参与规则:升级不道德的CUI设计

Rules Of Engagement: Levelling Up To Combat Unethical CUI Design

论文作者

Mildner, Thomas, Doyle, Philip, Savino, Gian-Luca, Malaka, Rainer

论文摘要

尽管HCI的核心目标一直是创建和开发易于使用的接口,但最近将更深层次的重点放在更具道德上的设计界面上。但是,在CUI社区和HCI研究人员中,尚未确定道德设计的确切含义和衡量。在这篇挑衅论文中,我们提出了一种简化的方法,以根据对所谓的黑暗模式的先前研究所采取的五个维度来评估界面。结果,我们的方法为代表评估界面的操纵性质的用户提供了数字分数。希望该方法 - 在说服力和操纵设计之间有区别,并专注于后者的功能而不是表现方式 - 将为量化不道德接口设计的实例提供可行的方法,这些方式将证明对研究人员,监管机构,潜在的用户以及潜在的用户有用。

While a central goal of HCI has always been to create and develop interfaces that are easy to use, a deeper focus has been set more recently on designing interfaces more ethically. However, the exact meaning and measurement of ethical design has yet to be established both within the CUI community and among HCI researchers more broadly. In this provocation paper we propose a simplified methodology to assess interfaces based on five dimensions taken from prior research on so-called dark patterns. As a result, our approach offers a numeric score to its users representing the manipulative nature of evaluated interfaces. It is hoped that the approach - which draws a distinction between persuasion and manipulative design, and focuses on how the latter functions rather than how it manifests - will provide a viable way for quantifying instances of unethical interface design that will prove useful to researchers, regulators and potentially even users.

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