论文标题
一项关于COVID-19信息仪表板服务用户的信息需求的实证研究
An Empirical Study on How Well Do COVID-19 Information Dashboards Service Users' Information Needs
论文作者
论文摘要
持续的COVID-19大流行突出了仪表板在提供关键的实时信息方面的重要性。为了使人们能够及时获得信息并了解复杂的统计数据，许多开发人员在大流行期间设计和实施了面向公共的Covid-19“信息仪表板”。但是，开发通常需要很长时间，而开发人员不清楚许多人的信息需求，从而导致信息需求和供应之间的差距。根据我们的实证研究和对流行发展的Covid-19仪表板的观察，这严重阻碍了信息获取。我们的研究将Twitter上人们的需求与现有信息供应商进行了比较。我们确定，尽管目前在现有仪表板上有COVID-19的信息，但人们也对Covid-19与其他病毒之间的关系感兴趣，Covid-19，疫苗开发，疫苗开发的起源，关于COVID-19，对妇女的影响，对学校/大学的影响以及对企业的影响。其中大多数尚未得到很好的解决。我们还总结了仪表板中通常应用的可视化和交互模式，在数据和可视化之间找到关键模式以及可视化和交互。我们的发现可以帮助开发人员更好地优化其仪表板，以满足人们的需求，并改善未来的危机管理仪表板开发。
The ongoing COVID-19 pandemic highlights the importance of dashboards for providing critical real-time information. In order to enable people to obtain information in time and to understand complex statistical data, many developers have designed and implemented public-oriented COVID-19 "information dashboards" during the pandemic. However, development often takes a long time and developers are not clear about many people's information needs, resulting in gaps between information needs and supplies. According to our empirical study and observations with popular developed COVID-19 dashboards, this seriously impedes information acquirement. Our study compares people's needs on Twitter with existing information suppliers. We determine that despite the COVID-19 information that is currently on existing dashboards, people are also interested in the relationship between COVID-19 and other viruses, the origin of COVID-19, vaccine development, fake new about COVID-19, impact on women, impact on school/university, and impact on business. Most of these have not yet been well addressed. We also summarise the visualization and interaction patterns commonly applied in dashboards, finding key patterns between data and visualization as well as visualization and interaction. Our findings can help developers to better optimize their dashboard to meet people's needs and make improvements to future crisis management dashboard development.
