论文标题

电子邮件助理 - 使用机器人过程自动化的电子邮件处理和管理自动化

E-Mail Assistant -- Automation of E-Mail Handling and Management using Robotic Process Automation

论文作者

Khare, Arpit, Singh, Sudhakar, Mishra, Richa, Prakash, Shiv, Dixit, Pratibha

论文摘要

在本文中,提出了与人工智能(AI)相关的机器人过程自动化(RPA)设计机器人的工作流,该工作流程用于信息提取,分类等。该机器人配备了许多功能,使电子邮件处理无压力的工作。它会通过安全频道自动登录到邮箱,​​区分有用和无用的电子邮件,将电子邮件分类为不同的标签,下载附件文件,创建不同的目录,并将下载的文件存储到相关目录中。它将无用的电子邮件移至垃圾箱中。此外,为了便利,在工作申请时,也可以培训机器人用发件人/申请人的姓名重命名附件的文件。该机器人是使用UIPATH工具​​设计和测试的,以提高系统性能。本文还讨论了可以添加到机器人的更多可能功能。

In this paper, a workflow for designing a bot using Robotic Process Automation (RPA), associated with Artificial Intelligence (AI) that is used for information extraction, classification, etc., is proposed. The bot is equipped with many features that make email handling a stress-free job. It automatically login into the mailbox through secured channels, distinguishes between the useful and not useful emails, classifies the emails into different labels, downloads the attached files, creates different directories, and stores the downloaded files into relevant directories. It moves the not useful emails into the trash. Further, the bot can also be trained to rename the attached files with the names of the sender/applicant in case of a job application for the sake of convenience. The bot is designed and tested using the UiPath tool to improve the performance of the system. The paper also discusses the further possible functionalities that can be added on to the bot.

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