论文标题
使用设计隐喻来了解对社会互动机器人实施例的用户期望
Using Design Metaphors to Understand User Expectations of Socially Interactive Robot Embodiments
论文作者
论文摘要
机器人的物理设计表明了对人类用户和合作者的功能的期望。当这些期望与机器人的真正功能保持一致时，与机器人的相互作用会增强。但是，对这些期望的错位可能会导致不满意的互动。本文使用机械Turk来评估用户的期望，该图像使用设计隐喻应用于广泛的机器人实施例。第一项研究（n = 382）将人群设计隐喻与不同的机器人实施例相关联。第二项研究（n = 803）评估了机器人实施方案的最初社会期望。最终研究（n = 805）介绍了设计隐喻的抽象程度以及在机器人实施方案上投影的功能期望。这些结果共同指导机器人设计人员将用户期望与真正的机器人功能保持一致，从而促进了积极的人类机器人互动。
The physical design of a robot suggests expectations of that robot's functionality for human users and collaborators. When those expectations align with the true capabilities of the robot, interaction with the robot is enhanced. However, misalignment of those expectations can result in an unsatisfying interaction. This paper uses Mechanical Turk to evaluate user expectation through the use of design metaphors as applied to a wide range of robot embodiments. The first study (N=382) associates crowd-sourced design metaphors to different robot embodiments. The second study (N=803) assesses initial social expectations of robot embodiments. The final study (N=805) addresses the degree of abstraction of the design metaphors and the functional expectations projected on robot embodiments. Together, these results can guide robot designers toward aligning user expectations with true robot capabilities, facilitating positive human-robot interaction.
