论文标题
人工智能项目管理中的最后一个状态
The Last State of Artificial Intelligence in Project Management
论文作者
论文摘要
人工智能(AI)已被用来推进不同领域,例如教育,医疗保健和金融。但是,AI在项目管理领域(PM)的应用并未达到平等的进展。本文报告了针对PM中AI应用的已发表研究的系统综述。该系统评价使用Web of Science,Science Direct和Google Scholar数据库确定了相关论文。在发现的652篇文章中,有58篇符合预定义的标准,并包括在审查中。根据以下维度对包含的论文进行了分类:PM知识领域,PM过程和AI技术。结果表明,AI在PM中的应用处于其早期阶段,AI模型尚未用于多个PM流程,尤其是在项目利益相关者管理,项目采购管理和项目沟通管理的流程组中。但是,包含论文中最受欢迎的PM过程是项目努力预测和成本估算,最受欢迎的AI技术是支持向量机,神经网络和遗传算法。
Artificial intelligence (AI) has been used to advance different fields, such as education, healthcare, and finance. However, the application of AI in the field of project management (PM) has not progressed equally. This paper reports on a systematic review of the published studies used to investigate the application of AI in PM. This systematic review identified relevant papers using Web of Science, Science Direct, and Google Scholar databases. Of the 652 articles found, 58 met the predefined criteria and were included in the review. Included papers were classified per the following dimensions: PM knowledge areas, PM processes, and AI techniques. The results indicated that the application of AI in PM was in its early stages and AI models have not applied for multiple PM processes especially in processes groups of project stakeholder management, project procurements management, and project communication management. However, the most popular PM processes among included papers were project effort prediction and cost estimation, and the most popular AI techniques were support vector machines, neural networks, and genetic algorithms.