论文标题
跨任务和领域回答的技术问题
Technical Question Answering across Tasks and Domains
论文作者
论文摘要
构建自动技术支持系统是一项重要但挑战的任务。从概念上讲,要在技术论坛上回答用户问题,人类专家必须首先检索相关文档,然后仔细阅读它们以识别答案片段。尽管研究人员取得了巨大的成功,但在应对一般领域问题答案(QA)方面取得了成就,研究QA的关注已经少得多。具体而言,现有方法遇到了一些独特的挑战(i)问题和回答很少重叠,并且(ii)数据大小非常有限。在本文中,我们提出了一个深入转移学习的新颖框架,以有效地解决跨任务和领域的技术质量检查。为此,我们提出了一种可调节的联合学习方法,用于文档检索和阅读理解任务。与最先进的方法相比,我们在TechQA上的实验表现出了出色的性能。
Building automatic technical support system is an important yet challenge task. Conceptually, to answer a user question on a technical forum, a human expert has to first retrieve relevant documents, and then read them carefully to identify the answer snippet. Despite huge success the researchers have achieved in coping with general domain question answering (QA), much less attentions have been paid for investigating technical QA. Specifically, existing methods suffer from several unique challenges (i) the question and answer rarely overlaps substantially and (ii) very limited data size. In this paper, we propose a novel framework of deep transfer learning to effectively address technical QA across tasks and domains. To this end, we present an adjustable joint learning approach for document retrieval and reading comprehension tasks. Our experiments on the TechQA demonstrates superior performance compared with state-of-the-art methods.