论文标题

新颖的计算语言措施,对话系统和Sophie的发展:标准化的在线医疗互动教育患者

Novel Computational Linguistic Measures, Dialogue System and the Development of SOPHIE: Standardized Online Patient for Healthcare Interaction Education

论文作者

Ali, Mohammad Rafayet, Sen, Taylan, Kane, Benjamin, Bose, Shagun, Carroll, Thomas M, Epstein, Ronald, Schubert, Lenhart, Hoque, Ehsan

论文摘要

在本文中,我们描述了Sophie的迭代参与设计,Sophie是一名在线虚拟患者,用于基于反馈的敏感患者 - 医师对话实践,并讨论专业最终用户对系统的初步定性评估。 Sophie的设计是由计算语言分析的动机,该分析是对383例患者 - 医学对话的转录本,这是由于与其肿瘤学家的后期癌症患者进行的基本办公室访问。我们开发了自动检测两个行为范式的方法,即讲课和积极的语言使用模式(对话的情感轨迹),这些模式与患者的预后理解显着相关。这些与有效沟通相关的自动指标被纳入了索菲(Sophie),一项试点用户研究确定,索菲(Sophie)受到了一批从事医生的用户组的审查。

In this paper, we describe the iterative participatory design of SOPHIE, an online virtual patient for feedback-based practice of sensitive patient-physician conversations, and discuss an initial qualitative evaluation of the system by professional end users. The design of SOPHIE was motivated from a computational linguistic analysis of the transcripts of 383 patient-physician conversations from an essential office visit of late stage cancer patients with their oncologists. We developed methods for the automatic detection of two behavioral paradigms, lecturing and positive language usage patterns (sentiment trajectory of conversation), that are shown to be significantly associated with patient prognosis understanding. These automated metrics associated with effective communication were incorporated into SOPHIE, and a pilot user study identified that SOPHIE was favorably reviewed by a user group of practicing physicians.

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