论文标题
使用动态复杂性热图和网络可视化的团队互动的社交分析
Social Analytics of Team Interaction using Dynamic Complexity Heat Maps and Network Visualizations
论文作者
论文摘要
鉴于许多社会技术工作领域的复杂性日益增加，有效的团队合作变得越来越重要。尽管有证据表明面对面的沟通有助于有效的团队合作，但了解团队沟通的时间变化性质和结构的方法有限。在这项工作中，我们将基于传感器的社会学徽章（节奏徽章）的社会分析与两种可视化技术（动态复杂性热图和网络可视化）相结合，以促进一种直观的理解团队交互动力学的方式。为了证明我们的方法的实用性，我们提供了一个案例研究，该案例研究一个团队在海上模拟中丢失的互动。我们能够在任务和团队互动中恢复过渡，并发现团队成员能源和参与的结构变化，我们使用网络可视化。综上所述，这项工作代表了通过确定团队交流和互动模式中的关键过渡/事件来优化团队有效性的重要第一步。
Given the increasing complexity of many sociotechnical work domains, effective teamwork has become increasingly crucial. While there is evidence that face-to-face communication contributes to effective teamwork, methods for understanding the time-varying nature and structure of team communication are limited. In this work, we combine sensor-based social analytics of Sociometric badges (Rhythm Badge) with two visualization techniques (Dynamic Complexity Heat Maps and Network Visualizations) to advance an intuitive way of understanding the dynamics of team interaction. To demonstrate the utility of our approach, we provide a case study that examines one team's interaction for a Lost at Sea simulation. We were able to recover transitions in the task and team interaction as well as uncover structural changes in team member energy and engagement, which we visualize using networks. Taken together, this work represents an important first step at optimizing team effectiveness by identifying critical transitions/events in team communication and interaction patterns.
