论文标题

一个两个城市的故事:在Covid-19大流行期间在家工作的软件开发人员

A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic

论文作者

Ford, Denae, Storey, Margaret-Anne, Zimmermann, Thomas, Bird, Christian, Jaffe, Sonia, Maddila, Chandra, Butler, Jenna L., Houck, Brian, Nagappan, Nachiappan

论文摘要

COVID-19的大流行使世界振作起来,并激发了一夜之间的开发人员出埃及,通常在办公室工作以在家中工作。这种转变的幅度以及伴随这种新计划外的工作设置的因素远远超出了软件工程社区以前所理解的是遥远的工作。为了找出开发人员及其生产率如何受到影响,我们分发了两项调查(总共有3,634个回答,回答了所有必需的问题) - 相隔数周以了解收益的存在和流行,挑战和机会,以改善这种特殊工作的特殊情况。从我们的主题定性分析和统计定量分析中,我们发现开发人员经验的二分法受许多不同因素影响(对于某些因素而言,这是一个好处,而对其他因素来说是一个挑战)。例如,某些人的好处是与家人接近,但对于其他让家人共享工作空间并打扰他们的注意力的人是一个挑战。我们的调查导致了受访者的强大叙述,并揭示了这些经历的规模,以提供有关(大流行)远程工作的未来如何发展的见解。

The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this new unplanned work setting go beyond what the software engineering community has previously understood to be remote work. To find out how developers and their productivity were affected, we distributed two surveys (with a combined total of 3,634 responses that answered all required questions) -- weeks apart to understand the presence and prevalence of the benefits, challenges, and opportunities to improve this special circumstance of remote work. From our thematic qualitative analysis and statistical quantitative analysis, we find that there is a dichotomy of developer experiences influenced by many different factors (that for some are a benefit, while for others a challenge). For example, a benefit for some was being close to family members but for others having family members share their working space and interrupting their focus, was a challenge. Our surveys led to powerful narratives from respondents and revealed the scale at which these experiences exist to provide insights as to how the future of (pandemic) remote work can evolve.

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