论文标题

在孟加拉国打击错误信息:记者,事实检查员和用户所感知的角色和责任

Combating Misinformation in Bangladesh: Roles and Responsibilities as Perceived by Journalists, Fact-checkers, and Users

论文作者

Haque, Md Mahfuzul, Yousuf, Mohammad, Alam, Ahmed Shatil, Saha, Pratyasha, Ahmed, Syed Ishtiaque, Hassan, Naeemul

论文摘要

在CSCW社区中,人们对理解通过计算媒体传播的错误信息的特征以及制定技术来应对相关挑战的技术的兴趣越来越大。但是,该领域的大多数工作都集中在西方世界的案件上,这使该问题的主要部分未经解决,该问题位于全球南部。本文旨在通过在全球南方一个国家的孟加拉国的背景下关注这个问题来扩大这种话语的范围。孟加拉国的Facebook上的错误信息传播,该国人口超过1.63亿,导致了混乱,仇恨袭击和杀戮。通过采访记者,事实检查者除了调查公众外,我们还分析了孟加拉国验证错误信息的当前状态。我们的发现表明,“新闻受众”中的大多数人都希望新闻媒体验证他们在网上看到的在线信息的真实性。但是,报纸记者说,事实检查在线信息不是他们工作的一部分,鉴于每天在线发布的信息量也超出了他们的能力。我们进一步发现,孟加拉国的自愿事实检查员没有足够的基础设施支持来填补这一空白。我们展示了我们的发现如何与社交媒体,协作,基础设施政治和信息不平等的CSCW社区的一些核心关注有关。从我们的分析中,我们还提出了几种途径,以通过协作,技术设计和基础设施开发来增加事实检查工作的影响。

There has been a growing interest within CSCW community in understanding the characteristics of misinformation propagated through computational media, and the devising techniques to address the associated challenges. However, most work in this area has been concentrated on the cases in the western world leaving a major portion of this problem unaddressed that is situated in the Global South. This paper aims to broaden the scope of this discourse by focusing on this problem in the context of Bangladesh, a country in the Global South. The spread of misinformation on Facebook in Bangladesh, a country with a population over 163 million, has resulted in chaos, hate attacks, and killings. By interviewing journalists, fact-checkers, in addition to surveying the general public, we analyzed the current state of verifying misinformation in Bangladesh. Our findings show that most people in the `news audience' want the news media to verify the authenticity of online information that they see online. However, the newspaper journalists say that fact-checking online information is not a part of their job, and it is also beyond their capacity given the amount of information being published online everyday. We further find that the voluntary fact-checkers in Bangladesh are not equipped with sufficient infrastructural support to fill in this gap. We show how our findings are connected to some of the core concerns of CSCW community around social media, collaboration, infrastructural politics, and information inequality. From our analysis, we also suggest several pathways to increase the impact of fact-checking efforts through collaboration, technology design, and infrastructure development.

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