论文标题

使用安全技术,副坦率代理机构对采用分包服务的响应

Paratransit Agency Responses to the Adoption of Sub-contracted Services Using Secure Technologies

论文作者

Lewis, Amari N., Regan, Amelia C.

论文摘要

美国各地的运输机构有责任为所有旅行者提供运输服务。数十年来,旨在满足残疾旅行者需求的副坦率服务已在一定程度上可用,但是根据1990年《美国残疾人法》的任务,在美国机构中采用了统一的要求。这些携带运营商中的大多数提供服务至少必须提前一天安排的服务。而且,通过可访问的公共汽车提供这些服务通常非常昂贵。因此,许多机构正在考虑将一些服务分包给批准的乘车或出租车服务。这项工作的目的是研究通过使用安全技术采用分包服务的各个公共机构的意见。我们的研究提供了对这些伙伴关系的未来的见解。代理商表示对使用隐私保护的安全技术以及对Paratransit乘客和运营商更好的软件解决方案的强烈渴望表示兴趣。在线调查收到了30个回复,完成率为19.1%。我们的主要发现是,这种安排的代理机构的主要关注点是出租车和TNC提供的轮椅可访问的车辆以及大约36%的被调查机构没有考虑过这种合作伙伴关系。

Transportation agencies across the United States have the responsibility of providing transportation services for all travelers. Paratransit services which are designed to meet the needs of disabled travelers have been available to a certain extent for decades, but under the Americans with Disabilities Act mandate of 1990, uniform requirements were adopted across U.S. agencies. Most of these paratransit operators offer services which must be scheduled at least a day in advance. And, provision of these services by accessible busses is generally very expensive. Therefore, many agencies are considering sub-contracting some services to approved ride-hailing or taxi services. The purpose of this work is to examine the opinions of various public agencies with respect to the adoption of sub-contracted services through the use of secure technologies. Our research provides insight into the future of these partnerships. Agencies expressed interest in the use of privacy preserving secure technologies as well as a strong desire for better software solutions for paratransit passengers and operators. The on-line survey received thirty responses for a completion rate of 19.1%. Our primary findings are that a major concern of agencies for this sort of arrangement is the lack of Wheelchair Accessible Vehicles offered by taxis and TNCs and about 36% of the surveyed agencies have not considered such partnerships.

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