ISO/IEC INTERNATIONAL STANDARD 26560 First edition 2019-05 Software and systems engineering Tools and methods for product line product management Ingénierie du logiciel et des systemes Outils et méthodes pour la gestion des gammes de produits Reference number IEC ISO/IEC 26560:2019(E) @IS0/IEC 2019 IS0/IEC 26560:2019(E) COPYRIGHTPROTECTEDDOCUMENT @ IS0/IEC 2019 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either IsO at the address below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +4122 749 0111 Fax: +41 22 749 09 47 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0/IEC 2019 - All rights reserved IS0/IEC 26560:2019(E) Contents Page Foreword ..V Introduction. ..vi 1 Scope. 2 Normative references 3 Terms and Definitions 4 Abbreviated terms ..2 5 Reference model for product line product management .2 5.1 Overview .2 5.2 Product management enablement. .3 5.3 Product management operation .3 5.4 Product management support. ..4 6 Product management enablement. 6.1 General .6 6.2 Product management planning 6.2.1 Principal constituents .6 6.2.2 1 Establishproductmanagementgoals 6.2.3 Define key procedures for product management. 7 6.2.4 Define schedules and required resources for product management ..8 6.2.5 Specify how to monitor, measure and control the effectiveness of a product family ..8 6.2.6 Document the product management plan .8 6.3 Product management enabling. ..9 6.3.1 Principal constituents .9 6.3.2 Establish governance policy for end-to-end product lifecycle .10 6.3.3 Mobilize qualified human resources for end-to-end product lifecycle. 10 6.3.4 Identify infrastructure and resource needs for end-to-end product lifecycle ..11 6.3.5 Enable quality assurance measurement for end-to-end product lifecycle ..11 6.3.6 Improve product management process continuously ..12 6.4 Product management managing. ..12 6.4.1 Principal constituents ..12 6.4.2 Tailor and allocate governance policy, R & R and resources to relevant sub functions of product management. ..13 6.4.3 Collect data from product management sub functions .14 6.4.4 Monitor, measure and control product management operation and support ...14. 6.4.5 Manage actual operation and support of product management. 15 6.4.6 Provide feedback to planning and enabling functions of product management... 15 7 Product management operation ..15 7.1 General .15 7.2 Market definition for product family ..16 7.2.1 Principal constituents ..16 7.2.2 Define types of market segmentation for a product family ..17 7.2.3 Compile the voice of customers for each market segment ..17 7.2.4 Analyse competitors' profile for each market segment. .18 7.2.5 Forecast trends in sales for each market segment. ..18 7.2.6 Analyse market opportunities for each market segment .19 7.2.7 Document market definition results. ..19 7.3 Technology scanning for product family. ..19 7.3.1 Principalconstituents .19 7.3.2 Identify key technology for product family .20 7.3.3 Analysetechnologyimpactsonproductfamily ..21 7.3.4 Analyse competitors' profile of key technology ..21 7.3.5 Forecast evolution trends in key technology .22 @ IS0/IEC 2019 - All rights reserved ii