ICS03.120.01 CCSA00DB4212 咸宁市地方标准 DB4212/T55—2023 质量基础设施“一站式”服务站建设 管理规范 NQIone-stopservicestationconstruction managementspecification 2023-08-17发布 2023-09-07实施 咸宁市市场监督管理局 X X发布 DB4212/T55—2023 I目次 前言..................................................................................II 1范围................................................................................1 2规范性引用文件......................................................................1 3术语和定义..........................................................................1 4建设要求............................................................................2 4.1基本原则........................................................................2 4.2软硬件基本要求..................................................................2 4.3人员配置........................................................................3 4.4标识标志........................................................................3 4.5制度建设........................................................................3 5服务内容............................................................................3 5.1基础性服务.......................................................................3 5.2拓展性服务.......................................................................4 6服务方式............................................................................5 6.1线下服务.........................................................................5 6.2线上服务.........................................................................5 6.3线上+线下融合服务...............................................................5 7管理要求............................................................................5 7.1制度管理.........................................................................5 7.2人力资源管理.....................................................................6 7.3机构管理.........................................................................7 7.4流程管理.........................................................................7 7.5信息安全管理.....................................................................8 7.6档案管理.........................................................................8 7.7设备安全管理.....................................................................8 8评价与改进..........................................................................8 8.1评价.............................................................................8 8.2改进.............................................................................8 附录A（资料性）质量服务站基本服务流程图.............................................9 附录B（资料性）质量服务站服务记录表................................................10